Library
Tools and resources to win at the dealership.
Cheat sheets, templates, playbooks, scripts, and guides. Use them whether or not you use Diablo. They work either way.
Types: Cheat Sheet · Guide · Playbook · Script · Template
Topics: BDC · Diablo Daily Use · Diablo Setup · Management · Sales
Objection Handling for AI-Warmed Leads
You have the 5 most common AI-warmed objections + tested response patterns. You handle them without breaking the warmth and close more often.
Sales →
Your First 30 Days with Diablo
Your dealership has a clear, manager-led path from Diablo handoff through the first 30 days of operation.
Diablo Setup →
AI Agent Key Notes Template
You fill this out for your dealership in 4 minutes, paste it into Diablo, and AI sounds exactly like your store.
Diablo Setup →
First-Response SMS Best Practices
Your first SMS to a new internet lead opens the conversation 3x more often than a generic response.
BDC →
Hiring Your First BDC Rep
You know exactly what to look for, where to find them, what to pay them, and how to onboard them in their first 30 days.
Management →
S2L Escalation Triggers — 1 Page
You have the 4 default escalation triggers in front of you and know when to override each.
Diablo Daily Use →
Reading Your Diablo Scorecard
You look at your scorecard and instantly know which two reps need a 1:1 this week and what to talk about with each.
Diablo Daily Use →
Test Drive Walkthrough Script
You run a structured 8-beat test drive that hits the right emotional anchors and bridges to the desking conversation naturally.
Sales →
Weekly Sales Coaching 1:1 Agenda
You run a structured 30-minute 1:1 with each of your two lowest-performing reps every week. They leave with one specific coaching focus.
Management →