- 1
Signed
- Confirm the dealership contacts
- Book the kickoff and Day 7 calls
- Create the WhatsApp group
- Request the sales team roster
- 2
Account Setup
- Connect the dealership's lead sources
- Set up staff access
- Configure alerts and lead handoffs
- Run a test lead from start to finish
- 3
Manager Onboarding
- 30-minute video call
- Show managers where leads, alerts, and handoffs appear
- Confirm how managers will monitor the team
- 4
Full-Team Onboarding
- Introduce Diablo to the sales team
- Show how a lead is handed off
- Confirm whether alerts arrive by app, email, or both
- Complete one test handoff together
- 5
Launch Day
- Turn on live lead flow
- Complete the first live handoff
- Confirm alerts are reaching the team
- Support questions through WhatsApp
- 6
First Week
- The team starts receiving real lead handoffs
- Managers monitor activity and questions
- Dealer Ignition provides support through WhatsApp
- 7
One-Week Review
- 30-minute manager video call
- Review lead activity and handoffs
- Fix any early gaps or confusion
- Set the focus for the next week
- 8
Two-Week Review
- Only happens if something is slipping
- Identify the exact issue
- Agree on one owner and one next action
- Skip the call when everything is on track
- 9
30-Day Review
- 30-minute operating review
- Review the first month's activity and outcomes
- Confirm the ongoing manager routine
- Agree on any follow-up support
Diablo Academy · learn.diablo-ai.com